Privacy Policy

Privacy Policy
Last updated: 26 May 2025

This Privacy Policy explains how we, Dr B Clinic Ltd trading as The Braham Institute, collect, use and protect your personal information when you visit or interact with our website: thebrahaminstitute.com.

We are committed to safeguarding your privacy in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

The Braham Institute is operated by:
Dr B Clinic Ltd (trading as The Braham Institute)
Registered in England and Wales
Company Number: [Insert company number]Registered Office: [Insert registered address]Email: [Insert email address]

We act as the “data controller” for the purposes of data protection law.

2. What personal data we collect

We may collect the following types of personal data when you use our website:

• Contact information (e.g. name, email address, phone number)

• Booking details or enquiries submitted via our website forms

• Health or medical information, if voluntarily submitted (e.g. as part of an enquiry)

• Technical data such as IP address, browser type, and browsing behaviour through cookies

• Marketing preferences, if you sign up for updates or newsletters

We only collect special category data (such as health information) with your explicit consent.

3. How we use your information

We process your personal data to:

• Respond to your enquiries and appointment requests

• Provide relevant health and wellbeing services

• Improve the website’s performance and user experience

• Comply with legal or regulatory requirements

• Send marketing communications where you have opted in

We do not sell your data to third parties.

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – for marketing communications and health-related enquiries

• Contract – to provide services you have requested

• Legal obligation – for compliance with applicable laws

• Legitimate interest – for website analytics and service improvements

5. Sharing your data

We only share your data where necessary, such as with:

• Service providers (e.g. website hosting, appointment software)

• Medical professionals involved in your care (where applicable and with consent)

• Regulators, legal authorities or insurers, where legally required

All third-party providers are required to process your data securely and lawfully.

6. Cookies and website tracking

Our website may use cookies or similar technologies to:

• Monitor website usage

• Improve functionality and performance

• Enable marketing or analytics tools

You can manage or disable cookies through your browser settings. Please see our Cookie Policy [link to policy or add section] for more detail.

7. Data storage and security

We store your data securely using appropriate technical and organisational measures to prevent unauthorised access, loss or misuse.

Personal data is retained only for as long as necessary, in line with legal and clinical obligations.

8. Your rights

Under data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain types of processing

• Withdraw your consent at any time (where processing is based on consent)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

9. Contact us

If you have any questions about this Privacy Policy or your data, please contact:

The Braham Institute
Email: Contact@thebrahaminstitute.com

Postal Address: 82 Harley Street, London, W1G 7HN

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.